Google Play
Developer update

Hi Developers at Alexander Burger,

After a recent review, we found that your app PentiKeyboard (de.software_lab.pentikeyboard) is not compliant with one or more of our Developer Program Policies. See below for more information about your app's status and how to correct the issue.

Publishing Status

Status: Further action required

Your app may be removed from Google Play if you do not resolve the issue(s) by the deadlines listed below.

Issue found: App installation

During testing we experienced installation issues with your app and were unable to successfully evaluate it for compliance with Families Policy Requirements.

Your app may face additional enforcement actions, if you do not resolve this issue by December 28, 2023.

Issue details

We found an issue in the following area(s):

  • Version code 102

To bring your app into compliance, follow these steps:

Ensure your app can install successfully and resubmit the app.

About the Families Policy Requirements

If one of the target audiences for your app is children, you must comply with the Families Policy Requirements.

Action required: Submit an updated app for review

Here's what to do to help get your app on Google Play:
  1. Make sure to read the applicable policies or requirements listed below:
  2. Make appropriate changes to your app (if possible), and be sure to address the issue described above. You may also want to check your app's store listing for compliance, if applicable.
  3. Double check that your app is compliant with all other Developer Program Policies.
  4. If you made changes to your app bundle, store listing, or APK, please sign in to your Play Console and submit the update(s).

Contact support

If you've reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We'll get back to you within 2 business days.

Learn More

Visit the Android Developers Blog to learn more about free tools and resources for building safe and successful apps. Check out the latest Google Play policy updates on Full Screen Intent Permission, Health Apps, Photo and Video Permissions, AI-Generated Content, and more! Watch now: #PolicyBytes

Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers.

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The Google Play Team

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